Complimentary Multi-Point Digital Vehicle Inspection at Johnson’s Transmission & Auto Service

OUR AUTO REPAIR FACILITY IN DUNN IS STATE OF THE ART EQUIPPED WITH EVERYTHING NEEDED TO SERVICE AND REPAIR ANY VEHICLE MAKE AND MODEL!

At Johnson’s Transmission & Auto Service, we’re not just about fixing cars; we’re about keeping you informed and in control. That’s why we proudly offer a complimentary Digital Vehicle Inspection (DVI) with every service performed at our auto shop.

Advanced Technology, Informed Decisions
We understand the importance of staying at the forefront of automotive technology. That’s why we employ cutting-edge digital tools, making us leaders in the world of automotive repair and maintenance. Our team utilizes a state-of-the-art tablet-based system, ensuring a comprehensive and efficient inspection process. With our ASE Master Certified technicians at the helm, your vehicle undergoes a thorough multi-point courtesy digital inspection before any work begins. This digital approach means you get a detailed overview of your vehicle’s condition. No surprises, just transparency.

We believe in empowering our customers. With our DVI, you’ll receive a digital report highlighting everything our technicians observe. This includes necessary repairs and recommended maintenance. You’re in the driver’s seat—literally and figuratively. Approve or deny repairs before anything gets done. Electronic Record for Your Peace of Mind! Worried about keeping track of your vehicle’s history? Don’t be. You’ll receive an electronic copy of the inspection report for your records. It’s not just about fixing cars; it’s about building trust through transparency.

During this complimentary digital vehicle inspection our auto technicians will:

  • Start with a road test – Every vehicle is road tested by our technicians before we perform any inspection or repair to ensure all systems are operating as they should. We are checking for: proper brake operation, noises, squeeks, rattles, engine performance, alignment, steering, suspension, heat/AC, warning lights, transmission performance, and the overall safety and performance of your vehicle.
  • Check functioning items in the vehicle: windows, wipers, heat, AC, check all glass, door hinges, door locks, horn, all lights and much more.
  • Check items under the hood: oil level, coolant level, brake fluid, power steering fluid, transmission fluid, top off washer fluid, check hoses and belts, check for leaks, test the battery, air filter and cabin air filter. Our technicians will check everything under the hood with their trained eyes and expertise.
  • Check items under the vehicle: front and rear brakes pads, brake lines and hoses, rotors and calipers, suspension items (control arms, suspension, struts, steering components, and bushings), tires, exhaust, wheels for any damage or bends, wheel bearings, tie rods, tie rod boots, and any under body leaks

Login and find updates on the progress of your vehicle:

Visit AutoVitals Digital Inspection Page at anytime and login and find updates on the progress of your vehicle.

Once The Digital Vehicle Inspection is Complete:

Once the technician has completed the digital vehicle inspection our service advisor will then compile the digital report, email or text your detailed vehicle inspection results straight to your phone or computer, then will follow up with a phone call to review the report.

After the work has been approved by the customer, the technician will use the tablet to be informed of what work is to be done and what parts are needed. As the technician completes each task they will mark it off as completed which will then notify the service advisor. This ensures good communication with the customer to make sure we are on track to complete the car during our promised time or if we need to extend that time and inform the customer. We will send out automated text messages and emails to help keep you informed of what work is coming due after your current visit. You are in control of how we communicate with you and our system is completely customizable to suit your specific needs. Our goal is to keep you and your family safe on the road. Let us make your vehicle maintenance and repairs easy and worry free.